Record-Go is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a Record-Go rental, simplifying the process while maintaining the standards Record-Go is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Record-Go, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Record-Go, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .
Reviewed: September 23, 2021
I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.
Reviewed: September 22, 2021
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
Reviewed: August 8, 2021
The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
Reviewed: September 10, 2020
El coche olía a tabaco. Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje. El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos
Reviewed: August 19, 2020
Everything was fine until I went to pick up the car. I was told that I either paid 22 Euros a day for the full cover insurance or that I would have to put down 1000 Euros deposit that would be refunded in ‘about’ a week. I wasn’t comfortable with this and was told that I had to do one or the other to take the car. 1000 Euros is a lot of money to hand over so I reluctantly paid 22 Euros for the insurance as it was late and I wanted to get away. I later read on the T&C’s that if there is any damage to the car I would be liable to 1000 Euro excess which I understand but I could not find anywhere that it says you have to put 1000 Euros deposit down.
Reviewed: August 10, 2020
The contract is enforced to the letter and there is no leeway. They err in their favour. This is a bad attitude if you want to ensure you have return customers. Not the staff's fault as they are only doing what management tell them to do. This is definitley not the sort of company I want to deal with. First and last time rental.
Reviewed: August 10, 2020
El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.
Reviewed: August 2, 2020
Collection of the car always takes too long at Malaga Airport, Record have approx. 10 counters but only ever use one or two?? The Self serve machine is only used when it suits Record...
Reviewed: March 18, 2020
Always a little longer to pick the car up but a good service overall
Reviewed: March 12, 2020
ZERO STARS! DO NOT USE RECORD GO!! the worst experience I have ever had with a hire car company. The staff were rude, disrespectful and arrogant!
Reviewed: January 12, 2020
Dirty car scratched rude staff overcharged on pickup. flagged previous damage on return AVOID
Reviewed: December 4, 2019
They take your money straight away then say it can take over 30day to get it back so which mean I will have to pay interest on my card for it with I think is wrong
Reviewed: November 19, 2019
car dirty] no water in washers no aerial for radio
Reviewed: November 18, 2019
The car was over our expectations and the staff was extremely friendly. We forgot our ipad in the car and there wasn't any problems with getting it in the middle of the night, the staff was soooo friendly. Everything went really well with the car and we were super satisfied with RecordGo, thank you!
Reviewed: October 29, 2019
Todo perfecto , el coche tenia algunos arañazos cuando lo cogí, pero no supuso ningún problema.
Reviewed: October 25, 2019
Very quick at the desk, minimal upsell overall excellent
Reviewed: October 16, 2019
Terrible customer service and unhelpful rude staff.
Reviewed: October 15, 2019
The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs. The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up. There was an unexplained additional fee that was taken from the fuel deposit.
Reviewed: October 10, 2019
Good price, good service and the car they gave us was virtually brand new.
Reviewed: October 10, 2019
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