A Trusted QEEQ Partner
The “Europcar” brand was founded in 1951 in Paris and now it is owned by Eurazeo, one of the top listed investment companies in Europe. After over 60-years of development, Europcar now has grown to be one of the widest used rental car companies in Europe. With QEEQ you can look for the best Avis Rental Deals for the car of your choice. Partnering with Avis, we provide our guests with the best price guarantee policy and 24/7 online customer service. And now, with our price drop protector, we will always be on the lookout for a lower deal and if the price drops we will re-book with Avis ensuring you enjoy the most savings possible!
Large Range of Choice
Various choice of vehicles and brands are provided for you, from the convenience of a compact or economy car to the comfort of a sedan. Europcar also provides truck rental services, allowing you to get where you are going whether with a large group or heavy loads. Like other world-famous car rental companies, it offers luxury car rental service, giving you a chance to treat yourself. Unlike these car rental companies, Europcar provides Model Guaranteed service to ensure you can get what you booked.
Flexible Long Term Rental
Long term rental services provided by Europcar is an alternative to buying a car, especially for business use. You can adjust your fleet vehicles to your business needs with rolling fixed rates. Europcar works with many reliable car manufacturers to ensure the fleet is the newest in the industry. All of their cars and vans are the newest models, are clean and presented with accurate paperwork and tax discs displayed clearly each and every time. Also, service and maintenance are always included in the price.
Exceeded expectations and resolved all of the issues which were outside of their control
Reviewed: May 28, 2021
Excellent service at the counter and drop-off. I was upgraded for no charge which was a very nice perk!
Reviewed: April 27, 2021
Difficult to communicate with the staff, even on WhatsApp. Still, polite and professional people.
Reviewed: April 20, 2021
I would like to share a constructive feedbacks as follows: 1. Counter check in staff The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints. 2. Full tank for the new renter Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process. In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km. Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up. Thank you.
Reviewed: April 17, 2021
solo habia una persona atendiendo y por atender a todos al mismo tiempo era muy descuidado. Por otro lado con el tema s los seguros y contrate en la pagina QEEQ un seguro amplio, y esta persona que me atendio practicamente me dijo que no lo reconocia, que tenia que contratar de nuevo pero ya con Europcar directamente si no , no se hacian responsables de los daños
Reviewed: March 18, 2021
Reviewed: March 14, 2021
Very good cars, competitive prices, nice service
Reviewed: March 10, 2021
No wait at all to receive the car. Got a free upgrade too. Couldn't be happier!
Reviewed: March 7, 2021
Free upgrade on arrival to large Ford 4WD lovely lady on reception top experience from start to finish.
Reviewed: January 21, 2021
Very very good service and they gave us a brand new car.I will definitely use europcar again
Reviewed: December 30, 2020
Everything was excellent
Reviewed: December 17, 2020
Reviewed: December 11, 2020
Car was well maintained and clean Easy city pickup location
Reviewed: December 6, 2020
easy to find the car and easy to drop off, must enter one at the time so it takes a bit to serve each customer but that is perfectly fine during corona times
Reviewed: November 4, 2020
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
Reviewed: October 29, 2020
kempten staff very friendly
Reviewed: October 13, 2020
Good service as usual
Reviewed: September 11, 2020
Very easy process; friendly staff.
Reviewed: August 25, 2020
Excellent as usual
Reviewed: August 20, 2020
Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault
Reviewed: August 20, 2020
Alamo9.3 / 10 Excellent
AVIS8.8 / 10 Very Good
National9.3 / 10 Excellent
Dollar8.9 / 10 Very Good
Thrifty9.0 / 10 Excellent
Budget9.0 / 10 Excellent
Hertz9.2 / 10 Excellent
ACE Rental Cars8.5 / 10 Very Good
Enterprise9.1 / 10 Excellent
Discount Car & Truck Rentals8.2 / 10 Very Good
ACE8.5 / 10 Very Good