Easirent is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a Easirent rental, simplifying the process while maintaining the standards Easirent is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Easirent, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Easirent, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Too much time spent at pick up point no answer on the phone and 40 mins to wait the car
Reviewed: October 5, 2021
Pick up location not clear - long wait for pick up. The rental person I spoke to was excellent - very nice, there was an older gentleman who was speaking to another client - mainly confusing them
Reviewed: September 30, 2021
I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.
Reviewed: September 21, 2021
the car was good, it needed a good wash though.. there were only 2 people working during registration and i had to wait awhile.
Reviewed: April 1, 2021
The most terrible company you can ever hire from! Avoid at all cost. They lure you in with their cheap price but then they had you pay! After 2 months from hiring this car they took £1042 from my bank account. When I called they said that it is because I broke the clutch!!! It is worth mentioning that they drove the car after I returned and before the mechanic repaired it for 92 miles! And they wanted me to pay for the broken clutch
Reviewed: June 15, 2020
Reviewed: March 30, 2020
Pick- up was explained perfectly from the airport. Car was there and ready with a full tank
Reviewed: March 18, 2020
Hidden cost not sure the right advice was given
Reviewed: March 12, 2020
Not excited (
Reviewed: March 11, 2020
The car was good - a Skoda estate. My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there. It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times. Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!
Reviewed: March 9, 2020
VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.
Reviewed: March 9, 2020
good service. Car clean, good conditions. I just not happy they push me to buy toll road card when it is not as necessary as they said and it is more than $40 usd. If you will rent a car in Florida there is more options for transit, not mandatory buy the toll card. The rest was good.
West Palm Beach
Reviewed: March 3, 2020
Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.
Reviewed: March 2, 2020
Management actively supports counter staff solving clients' issues. Good team work.
Reviewed: February 26, 2020
Very easy transaction and the car was good. I must point out one aspect of customer service which was under par. After my returning my car I was instructed to enter the Ford people carrier. A couple got in the very back seats but we had difficulty in unfolding the seat for me. The driver just stayed in his driving seat unwilling to help. Eventually he got out and assisted. He then got back into his seat without closing my sliding door, which I had trouble closing. I eventually managed to close this. I think this driver needs some customer service training!
Reviewed: February 25, 2020
Staff very pleasant, even though they were busy.
Reviewed: February 23, 2020
I like that they excepted my annual rental car insurance plan without guestion and without trying to sell me more!
Reviewed: February 21, 2020
We are very satisfy for every thing, this third time I use EasyRentCars since May 2019, the first time the car was not very clean, the other two times were good, overall is pretty good.
West Palm Beach
Reviewed: February 18, 2020
Professional & helpful counter staff. Management actively engages in solving clients issues. Good team work.
Reviewed: February 17, 2020
Counter staff professional and helpful.
Reviewed: February 10, 2020
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