QEEQ

The Complete New Zealand Driving and Rental Guide

With a territory as large as the United Kingdom but with only a population of 4.5 million inhabitants, New Zealand has always been a popular travel destination thanks to its beautiful and diverse natural sceneries. Here is a driving and rental guide we prepare especially for you aiming at helping you have a smooth road trip.

  • Speed Limit and Traffic Signs
  • Seatbelt and Child Safety
  • Parking, Fuel and Toll
  • Traffic Violation
  • Driving Licence and Age Requirements

Speed Limit and Traffic Signs

In New Zealand, driving is on the left with overtaking on the right. New Zealand has the same system of signs and road code as you would find in the United Kingdom. During winter, especially in the mountains or on South Island, driving can be tricky. Therefore snow chains are highly recommended when renting a car at this season.

Speed Limit

There are speed limits of 100 km/h on highways and 50 km/h in urban areas unless signs say otherwise.

Traffic Signs

There are three major types of signs in New Zealand: compulsory, warning and information signs. Here are some of the regulatory signs that you may often see in New Zealand.

New Zealand Traffic Sign StopStop
New Zealand Traffic Sign Give WayGive Way
New Zealand Traffic Sign No U turnNo U-turn
New Zealand Traffic Sign 30 km/h Speed Limit30 km/h Speed Limit
New Zealand Traffic Sign No StoppingNo Stopping

Warning signs are diamond-shaped with yellow or green background.

New Zealand Traffic Sign 60 km/h Speed Limit Ahead60 km/h Speed Limit Ahead
New Zealand Traffic Sign Merging Traffic from RightMerging Traffic from Right 
New Zealand Traffic Sign Road BumpRoad Bump
New Zealand Traffic Sign Watch for Large Animals (Cattle)Watch for Large Animals (Cattle)
New Zealand Traffic Sign Railway CrossbuckRailway Crossbuck

Information signs are in rectangular shape with a white background.

New Zealand Traffic Sign Left Turn at Any Time With CareLeft Turn at Any Time With Care
New Zealand Traffic Sign Cyclists Cross Here With Care (to the Left)Cyclists Cross Here With Care (to the Left)

Further information on signs for driving in New Zealand can be found in this booklet.

*Please be aware that rules are subject to change. QEEQ.COM will try the best to maintain the accuracy of this information.

Seatbelt and Child Safety

Seatbelt Laws

The driver is responsible for ensuring all passengers under 15 years wear seat belts. Passengers aged 15 and over are responsible for putting seat belts on themselves.

Booster Seat Laws

All children under 7 must use an approved child restraint appropriate for their age and size. 


You must correctly secure children aged between 7 and 8 in an approved child restraint if one is available in the vehicle. If not, in any child restraint or safety belt that is available. 


For children aged between 8 and 14, a safety belt must be used. If not available, they must travel in the back seat. 

*Please be aware that rules are subject to change. QEEQ.COM will try the best to maintain the accuracy of this information.

Parking, Fuel and Toll

Parking

· Forbidden Parking 


You cannot park your car in the following spots: 


- Along the broken yellow lines along the side of the curb, since it means that parking is not permitted


- Near a corner, curve, hill, traffic island or intersection, if it will stop other people from seeing along the road 


- On, or closer than 5 metres to a fire hydrant, unless somebody who can move the vehicle stays with it 


- In front of or closer than 1 metre to a vehicle entrance 


- On or closer than 6 metres to an intersection, unless there are parking spaces or a notice telling you that you can park there 


· Parking Signs 


Parking signs in New Zealand are marked with numbers indicating how long you can park the car and an arrow to indicate directions. Some are specified with the date of the week as well.

 New Zealand Parking With Specified Time And Arrow New Zealand Parking With Specified Time And Dates And Arrow

· Paid Parking 

All machines accept New Zealand coins, and some of them have been introduced with credit cards and TXT-a-Park payment methods. Currently, you still need to go for Pay-and-Display parking. However, all machines will be upgraded by March 2018 to include Pay By Plate technology, which allows you to enter your vehicle’s registration plate number directly on the machine and pay for it by credit card, debit card, coins or TXT-a-Park. Note that there is a 50-cent fee for credit card or TXT-a-Park transaction.

New Zealand Paid Parking Metre(Image from Stuff.co.nz)

Fuel Prices

The average gasoline price in New Zealand in November 2017 is $2.22 per litre, while it is of $1.47 for diesel.

Toll

There are three toll roads in New Zealand: the Northern Gateway Toll Road north in Auckland, the Tauranga Eastern Link Toll Road and the Takitimu Drive Toll Road in Tauranga.

New Zealand Toll Road(Image from nzta.govt.nz)


How much you should pay depends on your car type. You can pay the tolls by debit or credit cards, POLi, and cash. 


Debit or credit card 

You can use your Visa or Mastercard to buy or pay a Pay & Go toll.


POLi 

If you have Internet banking with ANZ, ASB, BNZ, Kiwibank, TSB Bank, Westpac or Bank Direct, then you can buy or pay a Pay & Go toll (external link) using Payment Online (POLi). 


Note: POLi is not available for business internet banking customers. 


Cash 

If you prefer to pay with cash (or by debit/credit card) you can pay your tolls at selected service stations (a transaction fee of $1.20 per transaction will apply). 


Be aware that as a car renter, not paying for the toll fee will result in the car hire company paying it for you and collecting the toll fee along with an add-on of management fee (note that it can sometimes be costly) from your credit card.

*Please be aware that rules are subject to change. QEEQ.COM will try the best to maintain the accuracy of this information.

Traffic Violation

DUI Laws

If you are 20 or over, you must not drive if you have consumed more than the legal alcohol limit, which is 250 micrograms per litre of breath or 50 milligrams per 100 millilitres of blood (0.05%). There is a zero tolerance for alcohol if you are under 20.

Traffic Fines

In New Zealand, exceeding the speed limit results in an infringement fine range from $30 to $630. The amount of the infringement fine will depend on the difference between the actual and legal speed limit. 


As for parking, an infringement notice can be issued if a vehicle is parked illegally on public land, or in breach of what a parking sign says. In some circumstances, the vehicle can also be towed away if it is obstructing traffic. 


Normally, there will be a website or hotline number on the front or back of the ticket as well as the reason for the violation fine and the relevant voucher number. Please be aware that you can log onto the website or call the hotline and follow the guidelines to pay the ticket. 


Failure to pay tickets will result in the car hire company paying them on the renter’s behalf, and debit the renter credit card for the fine amount plus an administration fee. Please note that you can always contact QEEQ’ 24/7 customer service team for help if you have questions concerning this matter. 

*Please be aware that rules are subject to change. QEEQ.COM will try the best to maintain the accuracy of this information.

Driving Licence and Age Requirements

At the time of rental in New Zealand, all drivers must present a full and valid driving licence from the renters country of residence and the licence should be held for at least 1 or 2 years ( policies may vary depending on car hire companies). An International Driving Permit is highly recommended for international drivers. If your domestic driving licence is not printed in English (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required when you drive in New Zealand.


Minimum age in New Zealand is 21 years (age may vary depending on car category) and the maximum is 80 years of age. If you're 21-25, you are likely to have to pay a young driver fee. If you're 65 or older, you may have to pay a senior driver fee.


*Please be aware that rules are subject to change. QEEQ.COM will try the best to maintain the accuracy of this information.

Guest reviews

1 /
A.Hunt

August 20, 2021

Destination: Auckland

7.7Good

One staff member picking up and processing. I waited an hour to get a car I rented for 4 hours!

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M.Garcia

August 6, 2021

Destination: Queenstown

8.3Very Good

Hi team, We have booked the car for 2 days, before we confirmed the booking it was mentioned that we are guaranteed a Toyota Rav4. It was never mentioned OR A SIMILAR VEHICLE, however we were not given the car model guaranteed to us. Please find attached screenshots for booking. Regards, Margie Garcia and Karam Paul

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E.Thompson

July 23, 2021

Destination: Dunedin

10Excellent service and car from Hertz via QEEQ.com

Exceeded expectations on all counts. Thanks so much!

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Jenni McLaughlin

June 2, 2021

Destination: Auckland

8.7Excellent value for money and a smooth car rental process overall. Thank You!

Yes, I was very pleased with the Toyota Yaris for the price I paid.

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b.haine

April 28, 2021

Destination: Christchurch

7.7Great Value

great value car ran great

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April 27, 2021

Destination: Auckland

8.3Great value and easy to use platform

Great value and friendly and helpful staff. Deliver vehicle directly to the airport but need to complete all of the paperwork online before arrival.

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E.Masc

April 27, 2021

Destination: Auckland

10Fast, easy, cheap car rental service

Car met expectations and got me from A to B. You pay for what you get, but the staff were helpful and released my $500 deposit straight away.

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K.Naik

April 24, 2021

Destination: Auckland

10Excellent

Car was good condition

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Vikash

April 23, 2021

Destination: Queenstown

10Excellent

Great service and car got upgraded to a more spacious one

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J.Kalyan

April 21, 2021

Destination: Wellington

8.7Easy

Expected a Nissan SUV, but was Suprised by a Bigger Mitsubishi SUV

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sameer iyer

April 20, 2021

Destination: Queenstown

9.7Excellent

It's been a week and I still haven't received my deposit. They had promised to transfer it back in 1-3 days. I have called them up twice and yet no resolution.

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Iwelly Motten

April 17, 2021

Destination: Christchurch

8.7Less attention to detail otherwise it was a great experience.

I would like to share a constructive feedbacks as follows: 1. Counter check in staff The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints. 2. Full tank for the new renter Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process. In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km. Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up. Thank you.

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A.Gurung

April 12, 2021

Destination: Greymouth

9.3Excellent

Staff were awesome and very helpful and the condition of the car was pretty excellent.

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K.Sivasubramanian

April 12, 2021

Destination: Queenstown

9.7It was really great.

Car was neat and clean. It did meet the expecations.

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O.Alomar

March 18, 2021

Destination: Queenstown

9.7Excellent

Very nice staff and helpful

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Pete

March 5, 2021

Destination: Queenstown

9Cheap price but premium service

Ended up with a bigger car (SUV) which was appreciated. Helpful staff and quick process. Fantastic value for money!

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B.Toia

December 24, 2020

Destination: Auckland

10Excellent

Lovely staff. Car had some nice touches like a phone holder and car charger with double USB ports, which I usually have to bring myself. Would definitely hire again x

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T.Gordon

December 15, 2020

Destination: Queenstown

9.7Excellent

The car was impeccably maintained and very clean. It was however a 2007 model vehicle. I wasn’t aware of this during the booking process. No problem, but I would have preferred to have been aware of this.

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ADC

December 6, 2020

Destination: Auckland

6Disappointed!

We randomly received ford focus. We expected too much but got disappointed. There was a prompting reminder that the car needed a maintenance. We felt it because even we were just 2 riding the car, it was difficult to drive. It felt like we have heavy luggages inside. The aircon is not working working not unless you turn the fan to level 4. This must have not been the case if they were maintaining their cars properly.

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December 5, 2020

Destination: Queenstown

9.3Excellent

Yes, everything perfectly.

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Andrew

December 4, 2020

Destination: Auckland

8.3Glad to have discovered QEEQ

Car was old but fair value for the cost. Very friendly and helpful staff. Delay picking up while issue with another customer was dealt with by the sole staff member.

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K.Thummala

December 4, 2020

Destination: Christchurch

8Very good

Good

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Eduardo

November 29, 2020

Destination: Queenstown

8Good low budget option

The company didn’t have any Toyota Yaris (option I had booked) available and tried to give me a Nissan Tiida instead, I refuse it regarding its size and the lack of ISOFIX for my baby car seat, after a friendly discussion I agreed to have the Nissan Latio. Wouldn’t say it was a big issue. Just a little inconvenience that could be avoided with a better organization. I still recommend it if you need just a cheap rental option.

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W.Wright

November 26, 2020

Destination: Christchurch

10Good value

Excellent all round

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A.Phipps

November 19, 2020

Destination: Queenstown

9.7Easy.

Easy it was.

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D.McKenzie

November 14, 2020

Destination: Queenstown

10Excellent

Check in took much longer than expected but vehicle condition was good and we were upgraded at no extra charge

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Svetlana

October 29, 2020

Destination: Queenstown

10Excellent

The guys from Yes Rentals do their best to make rentals as quick as possible. The car was clean and tidy. We enjoyed the service provided by Yes Rentals.

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October 29, 2020

Destination: Christchurch

6.3Average

Long wait for pickup at airport. Then car was an older vehicle in poor condition.

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Aran Whelan Byrne

October 27, 2020

Destination: Auckland

10Perfect

Great rental car. Very new and clean. One of the best rental cars I have driven. Brilliant service as well by staff.

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Rei Nguyen

October 11, 2020

Destination: Queenstown

10Excellent

It was such a nice car to travel, good services for both pickup and dropoff. The car made us feel comfortable along our road trip. Thank you.

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Tracy

October 10, 2020

Destination: Auckland

10Would highly recommend. Great car and service

Top Rental were first class. Easy and quick pick up and drop off at Auckland airport. Car was new and in excellent condition. Exceptional service.

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J.Robst-Cross

October 9, 2020

Destination: Queenstown

10Smooth, easy and without hassle - perfect.

Great service and vehicle, will definitely use your site again.

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September 14, 2020

Destination: Queenstown

8.7Very Good

We had to wait for some time to be picked up from the airport when we first arrived. That might have been due to covid and they not wanting to take more than 1 group at the time in the pick up van. We were given a bigger car than booked which was fine by us. Could have had a bigger office

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J.Hepworth

September 13, 2020

Destination: Auckland

10EXCELLENT rental Company

LOVE TOP RENTAL

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J.Singh

September 12, 2020

Destination: Auckland

9.7Excellent

Staff is very good and helpfull. Thanks

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Kimberly

September 12, 2020

Destination: Auckland

9.7Amazing value for money with great service

Amazingly quick pick up and drop off experience. Friendly and helpful staff. Nice car.

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Mark J

September 8, 2020

Destination: Christchurch

9Long wait to get the rental, but good vehicle and very fast drop off.

Didn’t get the specific car we ordered. Replacement vehicular had less space!

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August 25, 2020

Destination: Queenstown

7.3Good

Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.

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Mrs Gumboot

August 21, 2020

Destination: Queenstown

7.7Great holiday in Queenstown.

The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.

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s.ponce

August 20, 2020

Destination: Queenstown

9Excellent

team was great in helping out! thank you ezu team!

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K.P.Murphy

August 19, 2020

Destination: Queenstown

8if i had my s#%* together it would have been smooth as.

Pick up was weird as nobody new what van or company was picking us up. i called them twice and the van was at the airport all along with a little EZU on the windscreen which wasn't visible. The staff were very helpful. I had left my drivers license on my scanner at work so they waited until i could organise a temporary one and dropped me off and picked me up to do this. They gave us water and laughed and sympathized. While the car wasn't the MARK X it was close enough. Drop off was easy as. I will definitely use these guys again

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August 17, 2020

Destination: Christchurch

6.3Average

The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.

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Valentin Kettu

August 17, 2020

Destination: Queenstown

10Fast and easy service

Great services, car wasn't 4x4 but they gave us chains for free. Would recommend

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M.Zebrowski

August 15, 2020

Destination: Christchurch

9.7Really good experience

It was really nice experience. Helpful staff and good car

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Dave O

August 11, 2020

Destination: Queenstown

10Recommended

They were great all round.

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August 11, 2020

Destination: Queenstown

9.7Short but sweet - would use again!

Very easy to use and friendly service. Always easy to contact if there was an issue. Great price too.

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Y.Ho

August 9, 2020

Destination: Christchurch

9.3Excellent

Staff is very friendly and helpful.

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S.Rogers

August 9, 2020

Destination: Christchurch

9Probably use the service again.

The extras inside the car are thoughtful.

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G.Skeels

August 6, 2020

Destination: Christchurch

7.3Good

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

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P.Nedthongsavanh

August 6, 2020

Destination: Wellington

6.3Not good experience for my first time car rental with Apex. Unfriendly staff and no service mind

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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