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Live Chat Email Us Service Code: 4260089018

Difficult experience

About Europcar: 7.0 /10
The pick up counter staff would nor accept the on line voucher and as I couldn’t print it , it made life very stressful, they managed to print it for me in the end. They said we were upgraded but we think the car given was a downgrade. On returning the car the staff got very rude when I requested some paperwork saying the car was all in order on return
About QEEQ: 8.0 /10
All good wit QEEQ
Reviewed: Thu, Dec 9, 2021
Compact | Toyota Corolla or similar

Relevant Reviews on Europcar in South Africa


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Mini | Kia Picanto or similar
“Very bad.”
About Europcar: 6.0 /10
We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.
About QEEQ: 8.0 /10
Reviewed: Mon, Nov 29, 2021


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Medium SUV | Hyundai Tucson or similar
“excellent except for pick up”
About Europcar: 9.0 /10
Really long wait for pick up
About QEEQ: 10.0 /10
Reviewed: Thu, Feb 13, 2020

Ozan Y

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Compact | Toyota Corolla or similar
“Great experience with Europcar Cape Town”
About Europcar: 9.7 /10
Very smooth pick-up and drop-off at Europcar. Car was ready when we've arrived for pick-up. If there was no technical issue with the POS machine, pick-up would have been probably 5-10min only. Great service at both ends...
About QEEQ: 10.0 /10
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Reviewed: Sun, Jan 5, 2020

Ivan Fernandes

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Economy | Ford Fiesta or similar
About Europcar: 10.0 /10
It was a simple and easy process but they could make they international form available online.
About QEEQ: 10.0 /10
Very easy plataform to use. It has simplified my booking experience.
Reviewed: Sun, Jun 23, 2019


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Mini Van | Toyota Avanza 7 Seats or similar
“The staff at the counter should hand over some document, which confirms that car was handed over”
About Europcar: 9.7 /10
While booking the car online, the deposit amount was not mentioned as 5USD, where as when we took over the car, the amount blocked on my credit card was around USD700. I believe they should be transparent regarding the deposit amount, during the time of booking online. Also during the hand over of the card, I was not given any document which says that I handed over the car in proper conditions & the fuel tank was full during the hand over. A confirmation document should be given to customer when the car is dropped off.
About QEEQ: 8.0 /10
Reviewed: Thu, Jun 13, 2019

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.