QEEQ

Even I couldn't pick it up from the place I wanted, the overall experience was okay.

About Hertz: 8.0 /10
The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.
About QEEQ: 8.0 /10
the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.
Reviewed: Fri, Oct 8, 2021
Mini | Chevrolet Spark 4 Doors or similar

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Full Size Van | Dodge Grand Caravan or similar
About Hertz: 7.0 /10
Order Dodge but finally come from Toyota. Without auto door make open and close door not easy for the side and back doors. The cleanliness inside vehicle is not very good.
About QEEQ: 8.0 /10
Reviewed: Fri, Apr 3, 2020

Y.Chan

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Mini | Chevrolet Spark or similar
About Hertz: 10.0 /10
all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.
About QEEQ: 10.0 /10
Reviewed: Thu, Jan 2, 2020

D.Ellis

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Economy | Chevrolet Spark or similar
“Overall great service and value! Will definitely use again.”
About Hertz: 10.0 /10
Friendly staff, great service.
About QEEQ: 10.0 /10
No problems!
Reviewed: Thu, Nov 7, 2019

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Mini Van | Dodge Grand Caravan or similar
“Great service from hertz.”
About Hertz: 10.0 /10
Excellent service from pick up to drop off. Would definitely use them again if we need to hire a vehicle again.
About QEEQ: 10.0 /10
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Reviewed: Sat, Aug 17, 2019

G.Singg

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Economy | Chevrolet Spark 4 Doors or similar
About Hertz: 7.3 /10
At Abbottford airport , need more staff and staff need more training. I waited there for 39 mins in line and after 39 mins wait staffs said they don't have any car . Where other guy in staff talking to his co-worker chatting and laughing . Have no intention to serve customer, they said i made booking at other locations I have to go to other locations for pick pick up car. When i arrived other location my booked car was given to other people . Totally they don't care about booking I have to pick other car or they said i have to go back to airport I wasted almost 2 hours in just getting car. They give other which is more expensive .
About QEEQ: 7.0 /10
Reviewed: Sun, Mar 10, 2019

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