The discount QEEQ secured meant the hire company tried to claw it back with underhand tactics

About Europcar: 8.0 /10
Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.
About QEEQ: 10.0 /10
The discount you secured was great but it felt as if Europcar was trying to claw it back with underhand tactics.
Reviewed: Thu, Oct 7, 2021
Small SUV | Nissan Juke or similar

Relevant Reviews on Europcar in Spain

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Mini | Toyota Aygo or similar
About Europcar: 9.0 /10
Pick up took some time due to another person's issue, with us it was quick. The car we had tires were near the end of life and should be checked. Except for that, perfect. Waiting for the deposit to be returned.
About QEEQ: 10.0 /10
Reviewed: Fri, Oct 1, 2021

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Compact | Volkswagen Golf or similar
About Europcar: 9.0 /10
Good car: VW Golf, best car in it’s class. PickUp was a little extensive. Also, the insurance via QEEQ (AXA) raised some eyebrows, and took time to consider and discuss. But overall fine.
About QEEQ: 10.0 /10
Very pleased with the insurance offered (AXA). This made the overall rental via QEEQ very cost effective relative to other rental options in the respective time period, while combined with relatively good coverage. Overall website experience was good, all worked smoothly.
Reviewed: Mon, Aug 23, 2021


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Small SUV | Opel Mokka or similar
“Travel made easy!”
About Europcar: 9.3 /10
Have hired from this company before and one of its main advantages over other competitors is the lack of queuing! It may be about £30 more expensive, but I would rather pay this premium, than have to wait for up to 2 hours (as have experienced in the past!), just to get a 'cheaper' deal!
About QEEQ: 10.0 /10
First time I have used this and it made the whole hire process so much easier - I had peace of mind, I knew exactly what was already covered in the hire agreement. I actually think that this made a difference at the car hire counter because, unlike last time, no one tried to sell me additional cover! Hence, I knew what I was paying at the outset and there were no hidden extras!
Reviewed: Thu, Feb 27, 2020

Trevor Willson

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Mini Van | Volkswagen Touran 7 Seats or similar
“We managed, but only just!”
About Europcar: 7.3 /10
Specified vehicle not available. Offered slightly smaller automatic alternative. Whilst easier driving the overall comfort levels were affected due to a lesser amount of luggage space
About QEEQ: 10.0 /10
Price drop was a bonus
Reviewed: Mon, Feb 24, 2020

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Full Size Van | Mercedes-Benz Vito or similar
About Europcar: 7.3 /10
Process of picking up the vehicle was too long and the counter staff was "just doing her job" and did not show enthusiasm to answer questions. Vehicle given was damaged as well.
About QEEQ: 8.0 /10
Reviewed: Thu, Jun 6, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.