QEEQ
About Keddy by Europcar: 10.0 /10
I was upgraded to a medium-sized car because the car I'd booked needed extra cleaning. They were great about explaining the car's controls and how to return the car out of hours. No pressure to pay for extra insurance or anything like that either.
About QEEQ: 8.0 /10
Reviewed: Tue, Jul 13, 2021
Mini | Fiat 500 or similar

Relevant Reviews on Keddy by Europcar in United Kingdom

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Mini | Fiat 500 or similar
About Keddy by Europcar: 10.0 /10
America was a very helpful staff member of Europcar.
About QEEQ: 10.0 /10
Reviewed: Fri, Sep 6, 2019

Paul Cassidy

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Medium SUV | Toyota RAV4 or similar
“On the whole very good.”
About Keddy by Europcar: 10.0 /10
Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.
Reviewed: Fri, Aug 16, 2019

D.Cooney

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Medium SUV | Toyota RAV4 or similar
“Two Hour Wait for Pick Up is Unacceptable!”
About Keddy by Europcar: 7.0 /10
The wait was TWO HOURS to get the pre-booked and pre-paid car. It was baking hot and I had a baby and a small child with me. The staff did not acknowledge the wait or apologise for it. I made a note, whilst in the queue, never to use Europcar again. All other rental car providers had more staff and no lines. Horrible, horrible, experience!
About QEEQ: 8.0 /10
Good booking platform. No problems.
Reviewed: Mon, Aug 5, 2019

C.O'Shea

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Economy | Opel Corsa 2 Doors or similar
“Disdain for Customer”
About Keddy by Europcar: 8.3 /10
Attempts were made to upsell me to a car I clearly didn't need: "Since there's 2 of you a bigger car might be better" What?! It was a fairly aggressive upsell and along with the usual insurance nonsense, showed disdain for the customer
About QEEQ: 10.0 /10
Reviewed: Wed, Jul 24, 2019

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Economy | Opel Corsa 2 Doors or similar
“Car - excellent Service - terrible”
About Keddy by Europcar: 9.0 /10
After a long haul overnight flight I was horrified to find almost 20 people in front of me waiting to collect a car. The process took almost 1.5 hours. The staff were polite but there were just 3 people working and a wait of this length was extremely frustrating and totally unacceptable. Poor show and very unprofessional for an international company.
Reviewed: Sun, Jun 9, 2019

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