QEEQ

- very smooth and fast on both QEEQ and Alamo

About Alamo: 9.0 /10
- the car had a scratch - the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)
About QEEQ: 9.0 /10
- I was supposed to have lid an insurance if the tank was not returned full but when I picked it up at the Alamo Counter they said that I needed to return it with a full tank
Reviewed: Tue, Jul 13, 2021
Mini Van | Chrysler Pacifica or similar

Relevant Reviews on Alamo LOS ANGELES INTL ARPT

Hindo

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Compact | Nissan Versa or similar
“Once again it was a smooth and easy process”
About Alamo: 9.0 /10
I have used them many times and while there are no bells and whistles their prices are good and their service is efficient
About QEEQ: 10.0 /10
Easy to use, great prices, another great experience
Reviewed: Thu, Oct 10, 2019

Jenny Australia

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Economy | Mitsubishi Mirage or similar
“Good customer service costs nothing but bad customer service costs business!!”
About Alamo: 8.7 /10
Anything over 30 days rental is a nightmare with Alamo. For 66 days hire it ended up being 3 separate rentals. 3 days before car return an abusive email sent regarding my expired debit card and the need to return it to a location ASAP as it was no longer a valid rental. Closest Alamo 2 1/2 hours away. Customer Service also very unhelpful. Wouldn’t take a valid cc over phone or via email yet that is how I booked it all in the first place. Eventually after 2 days of abuse and being told the car would be listed as stolen, given an Enterprise location 30 minutes away. The very first conversation if told I could go to an Enterprise not Alamo location would have avoided all of this as would it have been if I was advised of the issue when the new rental kicked in 4 days before being notified when I was at an Alamo location. Certainly didn’t appreciate being told to take the car back to Los Angeles when I was 21/2 hours north east of San Francisco. I don’t know whether it is a California thing, but lack of service and rudeness seems the norm as well as abuse especially when I speak perfect English but they don’t care and “what” being yelled at me takes up most of the conversation which they then just make up what they want.
About QEEQ: 8.0 /10
Excellent service and total ease of booking. excellent comprehensive information regarding pickup etc and advising prior that Alamo May require the rental to be split as over 30 days.
Reviewed: Sun, Jun 2, 2019

R.SAITO

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Economy | Mitsubishi Mirage 2 Doors or similar
About Alamo: 8.0 /10
I couldn’t use my own insurance.So I should had deal with new insurance on counter.
About QEEQ: 10.0 /10
Reviewed: Mon, May 6, 2019

T.Yamamoto

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Compact | Nissan Versa Note 2 Doors or similar
“Easy check-in”
About Alamo: 9.7 /10
On-line check in was really quick and easy.
About QEEQ: 10.0 /10
Reviewed: Fri, Apr 26, 2019

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Compact | Nissan Versa or similar
About Alamo: 10.0 /10
Alamo was perfect,the car was new.
About QEEQ: 10.0 /10
Reviewed: Wed, Jan 30, 2019

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