QEEQ

ACE, San Juan International Airport Car Rental

ACE 2000+ ratings, 14 reviews

Rio Piedras, Puerto Rico

8.1 / 10 Very Good

ACE - San Juan International Airport Information, Car Rental Instructions & Policies

Store Location

6050 Isla Verde Avenue,,San Juan,United States

Telephone

+1 866-551-8267

Pickup from Branch or Car Park & After Hours Pickup

The ACE - San Juan International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - San Juan International Airport car rental when you arrived.

Charlie Car Rental is our ACE vehicle provider in San Juan. Complimentary Airport shuttle (SJU) is available everyday 24 hours from our Isla Verde (main office) location when a vehicle is rented or returned. Once you have all baggage, please call 787-728-2419 for pick-up service.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
100% of the rental car rate plus USD 25030-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, Discover, AMEX

Visa Master Discover AMEX

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Puerto Rico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

To be updated

FIND ME A CHEAP RENTAL
Map view of ACE Store Location
coordinates: 18.442179 -66.022505

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.1 / 10 Very Good

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.0
  • Counter staff: 8.0
  • Pick-up location: 8.4
  • Drop-off location: 8.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Anonymous

    San Juan

    10 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    Great
    Read More >
  • L.Rodriguez

    San Juan

    10 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    Recommended. No surprise fees or hard sells—BE SURE TO READ THEIR RULES. Kind employees. If you don’t bring a copy of your coverage for the car itself and for liability don’t blame them for you not reading. You’ll also slow the line for everyone else.
    Read More >
  • A.Negron

    San Juan

    9.7 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    Was presently surprised when I found out Ace rental in Puerto Rico was Charlie since prior experiences with Charlie rental were always excellent!
    Read More >
  • D.Hernandez

    San Juan

    5.3 /10 Average

    Reviewed: Wednesday, May 12, 2021

    The van was wrecked and had not been repaired before it was given to us so it was in bad shape. They did not mention this to us, so when I went back in to ask him about it, he said there was a card inside that showed the damage so we wouldn't be held accountable for it. They also charged us a 20.00 service fee for tolls that wasn't mentioned when I booked the van. They try to get you to buy what they call unlimited tolls for additional 79.00. From prior experience I can tell you that that's way to high. I drove all over the Island for 10 days and went through numerous toll booths the whole time I was there and my total for tolls only came to 34.00. Luckily I knew this from past trips.
    Read More >
  • G.Navedo

    San Juan

    7.3 /10 Good

    Reviewed: Wednesday, May 12, 2021

    Price was different when we got to Ace Rent a Car and we pay a deposit on Easyrentcars.com that didn’t count on the rent place. So, we lost that money.
    Read More >
  • MO

    San Juan

    5 /10 Average

    Reviewed: Wednesday, May 12, 2021

    Finding the correct shuttle was very frustrating. I called Charlie car rental and was told - just look for a white van. The second time I called he said I had the wrong car rental.
    Read More >
  • Anonymous

    San Juan

    7.7 /10 Good

    Reviewed: Wednesday, May 12, 2021

    Too long of a wait at the airport for pickup (>30 min). This should be improved.
    Read More >
  • I.Oliveras

    San Juan

    7 /10 Good

    Reviewed: Wednesday, May 12, 2021

    After I need a car more time Its so expensive
    Read More >
  • Nelson E Pantoja

    San Juan

    10 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    The counter staff agents were very helpful and polite. My experience it was great! Thank you very much!
    Read More >
  • C.Berkhin

    San Juan

    9.7 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    Wish the car had power locks.
    Read More >
  • H.Bhatia

    San Juan

    5 /10 Average

    Reviewed: Wednesday, May 12, 2021

    They charged us extra daily fee over and above EasyRentCars fee
    Read More >
  • T.Mitchell

    San Juan

    10 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    Easy to get to great price very good service
    Read More >
  • Anonymous

    San Juan

    8.3 /10 Very Good

    Reviewed: Wednesday, May 12, 2021

    Customers Service was very well.
    Read More >
  • JG

    San Juan

    9.7 /10 Excellent

    Reviewed: Wednesday, May 12, 2021

    I always use Charlie car rental/Ace. I just wish that as a regular customer there would be better deals or specials. I've rented from Charlie/Ace at least 5 times this past year. It'll be nice to have some type of bonus.
    Read More >
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